The guarantee

Unlimited replacements. The risk is ours.

If a placement isn’t the right fit, we re-source it at no extra fee — for as long as you work with us. No cap, no penalty, no second recruiting fee. We can offer it because we’re confident in how we vet.

What the guarantee covers

Every professional we place is backed by an unlimited replacement guarantee. If a hire isn’t working out — the fit, the skills, the chemistry with your team — you tell your account manager and we re-source the role at no additional cost. There’s no limit on how many times we’ll do it, and no long-term lock-in holding you to a placement that isn’t right.

The practical effect is simple: the placement risk that normally sits with you sits with us instead. You’re paying for a working result, not a hopeful bet.

Why we can offer it

Confidence, not a gimmick.

A guarantee this open only works if replacements are rare — and ours are, because the vetting comes first. Every candidate clears a structured screen for experience, role-specific skills, and communication before they ever reach your shortlist.

See how we vet

We’d rather absorb the cost of the occasional re-source than pad our pricing to insure against bad hires we don’t expect to make. That’s the operator’s instinct behind the company: align our incentives with your outcome, and the relationship takes care of itself.

It also keeps us honest. Because a poor placement costs us, not you, we have every reason to get the match right the first time — and to fix it fast when reality surprises us all.

How a replacement works

Four steps, no friction.

  1. /01

    You flag it

    A quick word to your dedicated account manager — no forms, no friction. The sooner you raise it, the sooner we act.

  2. /02

    We re-source

    We go back to the talent pool against the same scope, drawing on what we learned the first time to refine the match.

  3. /03

    No extra fee

    The replacement is covered — you don’t pay a second recruiting fee or a penalty. The cost of getting it right is ours.

  4. /04

    A clear timeline

    We move quickly to a vetted shortlist and a new placement, and your account manager keeps the transition smooth.

How it compares to typical contracts

Most staffing arrangements give you a narrow, one-time replacement window — thirty or ninety days — after which a bad fit becomes your problem and your cost. Many also lock you into a long-term contract regardless of results. Ours does neither: the guarantee is unlimited and ongoing, and there’s no long-term lock-in. You stay because the work is good, not because a contract requires it. See pricing and ROI for how that fits the wider model, and why offshore staffing for the bigger picture.

FAQ

The guarantee, answered.

What does “unlimited” actually mean?

Exactly that — there is no cap on replacements. For as long as you work with us, if a placement isn’t working out, we re-source it at no extra fee. We don’t limit you to one or two attempts.

Why are you able to offer this?

Because we’re confident in our vetting. Every candidate clears a structured assessment before you ever interview — see how we vet — so replacements are the exception, not the rule. The guarantee simply makes our confidence your safety net.

Is there an extra cost for a replacement?

No. There’s no second recruiting fee and no penalty. The cost of finding the right fit is ours to carry, which is the whole point of the guarantee.

How fast is a replacement?

We move on it immediately, and because we already know your scope, we can usually re-source quickly — on the same 10–20 day rhythm as the original placement, often faster.

How is this different from a typical staffing contract?

Most contracts offer a short, one-time replacement window and then you’re on your own. Ours is unlimited and ongoing, with no long-term lock-in — see pricing and ROI for the full model.

Ready when you are

Hire with the risk removed.

Tell us the role on a discovery call. Every placement we make is backed by the unlimited replacement guarantee — no obligation to start.