This is the one industry we did not have to learn from the outside. Our founder built a $25M logistics and supply-chain company on offshore talent before NSG existed — so when we staff a freight desk, a dispatch board, or a billing team, we are working from a playbook that was proven under real margin pressure.
Logistics and supply chain runs on thin margins, constant motion, and a mountain of repetitive, around-the-clock operational work — dispatching loads, tracking shipments, chasing PODs, auditing freight invoices, answering carrier and customer calls, and keeping the documentation clean. It is exactly the kind of high-volume, process-driven work that offshore talent handles superbly, and it is precisely where most carriers, brokers, and 3PLs are quietly overspending on local labor for tasks that do not require a local seat.
Next Staffing Group places vetted offshore professionals from the Philippines and Latin America to run those functions at 40–60% below US cost — with the time-zone coverage logistics demands and the operating model already built around it. We do not staff logistics from a brochure: the $25M logistics company our founder built ran on these exact roles, so we know what a good dispatcher, a sharp freight-billing clerk, and a calm track-and-trace rep actually look like — and how to vet for them.
Hiring for a specific role? Hire customer support reps · Hire a bookkeeper · Hire a virtual assistant — or see the full roster of roles we place.
Freight moves 24/7, and so should the people watching it. Staffing across Philippine and Latin American time zones gives you genuine overnight and weekend coverage — track-and-trace and exception handling while your US desk is dark.
Logistics lives on cents per mile. Moving dispatch, billing, audit, and data entry offshore at 40–60% below US cost protects the unit economics on the operational work that scales with volume.
Produce season, peak, a new lane, a big shipper win — add coordinators and billing clerks when volume spikes and right-size after, without a local hire-and-fire cycle.
We assess dispatchers, freight-billing clerks, and trace reps against the real work — TMS fluency, accuracy under pressure, and clear phone communication — because we staffed these roles for our own $25M operation first.
Before NSG, our founder built a $25 million logistics and supply-chain company on offshore talent — staffing the exact roles above under real margin pressure. When we staff your freight desk, we are working from a proven playbook, not a pitch.
Read the founder's storyThat experience shapes how we vet for logistics. We know what a sharp dispatcher sounds like on a check-in call, what a clean freight-billing process looks like, and how to keep track-and-trace covered around the clock — because we did it for our own operation first.
It is the difference between a staffing agency that read about logistics and one that lived it. The same advantage that scaled a $25M company is now available to your business.
Freight brokers, asset-based and non-asset carriers, 3PLs, warehousing and distribution operators, and shippers with in-house logistics teams all run the same operational backbone — and all benefit from moving the repetitive, coverage-hungry parts of it offshore. If your dispatchers are buried in track-and-trace, your billing is backlogged, or your after-hours coverage is a patchwork, this is the highest-leverage place to start.
It also suits growing brokerages that need to add capacity faster than they can hire and train locally — a vetted offshore coordinator or billing clerk in 10–20 days, with compliance and payroll handled, so you scale the desk without scaling the overhead. Not sure where to begin? A discovery call maps your operation to the right roles.
Logistics is high-volume, process-driven, and runs around the clock — dispatch, track-and-trace, freight billing, audit, and documentation are repeatable, coverage-hungry tasks that offshore talent handles well at a fraction of US cost. It is also the industry our founder built a $25M company in on exactly this model, so we staff it from direct operating experience, not theory.
Dispatch and load coordination, track-and-trace, carrier and customer service, freight billing and audit, BOL/POD and documentation processing, data entry and TMS upkeep, claims and exception handling, and AP/AR support. Most map to our back-office and accounting & finance practices.
Yes — that is one of the biggest wins for logistics. By staffing across Philippine and Latin American time zones we can cover overnights, weekends, and true 24/7 track-and-trace and exception handling, so freight is never moving unwatched. See working across time zones.
Yes. We vet for TMS fluency on the discovery call against your actual stack, and onboarding covers your systems and SOPs. Many clients run McLeod, AscendTMS, Tai, or similar — tell us yours and we screen for it. A dedicated account manager supports the team for the long run.
Most logistics & supply chain teams build with our Back Office Support and Accounting & Finance practices.
Keep exploringTell us your operation and the roles you need. We'll come back with a vetted shortlist, the cost, and a clear timeline — no obligation.